For HARPIA Networks, your privacy and the protection of your personal data are priorities. Therefore, this Privacy Policy seeks to demonstrate our commitment to the appropriate treatment, security, and protection of your personal data. This Policy also seeks to clarify your rights regarding this data, which are guaranteed by personal data protection laws, such as Law No. 13,709/2018 (General Personal Data Protection Law – LGPD). We recommend carefully reading the content below to understand how we process your personal data.

1. DATA COLLECTED

Our Website (https://harpianetworks.com/) collects data directly and indirectly.

Data collected directly:

• Full name
• Email address
• Full address (when required by payment method)
• Phone number

Data collected indirectly:

• Navigation cookies
• IP address
• Approximate geolocation data
• Browser and access device information
• Purchase history

We do not collect sensitive data, such as racial or ethnic origin, religious beliefs, political opinions, trade union membership, health, genetic or biometric data.

2. PURPOSE OF DATA COLLECTION

Personal data is collected for the following purposes:

• Personal data is collected for the following purposes:
• Address and telephone number: only when necessary for payment completion and eventual contact related to support.
• Browsing data (cookies, IP): behavior analysis, statistics, security and optimization of the user experience on the website.
• Financial data: processed directly by Stripe and PayPal gateways, exclusively for payment processing.

3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to collect browsing information to improve your experience, perform statistical analysis, and offer personalized content. When accessing the website, users can configure their cookie preferences directly in the displayed banner.

To manage cookies directly in your browser, visit the links below:

• Chrome: https://support.google.com/chrome/answer/95647?hl=pt-BR 
• Firefox: https://support.mozilla.org/pt-BR/kb/ative-e-desative-os-cookies-que-os-sites-usam 
• Safari: https://support.apple.com/pt-br/guide/safari/sfri11471/mac 
• Edge/Internet Explorer: https://support.microsoft.com/pt-br/help/17442/windows-internet-explorer-delete-manage-cookies
• Opera: https://www.opera.com/help/tutorials/security/privacy/

4. SHARING WITH THIRD PARTIES

Personal data may be shared with:

• Stripe and PayPal: for secure payment processing.
• Google Analytics: for analyzing metrics and behavior on the website.
• WordPress and associated plugins (e.g., WooCommerce): for store operation and order control.
• Hosting services (e.g. Hostinger): where the data is stored.
• Email marketing tools (where applicable): for sending newsletters with user consent.

All third parties involved process data on behalf of HARPIA, in accordance with the purposes of this Policy.

5. DATA STORAGE

Data is stored digitally on secure servers located in third-party data centers (such as Hostinger, Google, Stripe, and PayPal), with restricted and controlled access.

6. STORAGE PERIOD

The data will be kept:

• As long as there is a link with the customer (e.g. active account, order history).
• Or even a request for deletion by the data subject.
• Purchase data may be kept for up to 2 (two) years to comply with tax and legal obligations.
• Prospecting data, collected with the user's consent, will be kept for a period of 1 (one) year.

7. DATA SECURITY

We adopt the following security measures for the processing of personal data:

• Secure connection via HTTPS
• Restricted access through authentication
• Active security plugins in WordPress
• Periodic system updates
• Encrypted storage of sensitive data by third parties (e.g. Stripe and PayPal)

8. DATA SUBJECT RIGHTS

You may exercise the following rights at any time:

Confirmation and access to your data

Correction of incomplete, inaccurate or outdated data

• Anonymization, blocking or deletion of unnecessary or excessive data
• Data portability
• Revocation of consent
• Deletion of data processed based on consent

To exercise any of these rights, please contact our Data Protection Officer.

9. DATA PROCESSING OFFICER (DPO)

E-mail: [email protected]

10. CONTACT CHANNELS

In addition to contacting the DPO, the user may send questions or requests through the contact form available on the website: https://harpianetworks.com/contato

11. POLICY UPDATE

This Privacy Policy may be amended at any time to reflect changes in data processing. In the event of significant changes, we will notify registered users by email. The updated date will always be indicated at the top of this document.

Last update of this Policy: 02.05.2025